Customer waiting in a Toyota dealership lounge while a technician works on a vehicle

Customer support service TOYOTA

The official distributor in Central Asia

Frequently asked questions (FAQ)

  1. How often should a vehicle undergo scheduled maintenance?

    The recommended service interval depends on the vehicle model, driving conditions and the manufacturer's requirements. For precise information, refer to the maintenance schedule for your Toyota or check with an authorised dealer.
  2. How long is the warranty?

    The vehicle warranty runs for 3 years or up to 100,000 km, whichever comes first. Detailed information about the warranty coverage for your Toyota is available from an authorised dealer.
  3. Can I test drive a vehicle before purchase?

    Yes, a Toyota test drive is free and easy to arrange. All you need is a valid driving licence. It is an excellent way to experience the performance, comfort and features of your chosen model firsthand.
  4. What financing options are available?

    The financing programmes available depend on the country, the bank, the vehicle model and current offers. Ask an authorised Toyota dealer about the latest lending terms and other purchase options.
  5. Can a vehicle be personalised?

    The choice of additional options, accessories and trim levels depends on the model and its availability in a particular market. Check the available options with an authorised Toyota dealer.
Closed Toyota brand book with a red cover printed with repeating Toyota logos

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Access all essential vehicle information and helpful materials in one place. Download detailed documents anytime to stay informed and make a confident choice.

CUSTOMER SUPPORT SERVICE

You can contact our support team using the following form:

Please note: the form is intended only for inquiries and feedback from Toyota customers. Advertising messages are not considered.


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